Make My Vape's Response to COVID-19

We hope you and your family are staying safe during this unsettling time.

As government legislation changes, we are updating our working systems.

We would like to share our most recent changes with you.


Make My Vape store

The Make My Vape store in Welwyn Garden City is closed until further notice.  This is to ensure the safety of our customers and staff.

We are sorry for any inconvenience.

However, we are still working behind the scenes.

You can order from us online.


Make My Vape online

Make My Vape online store is still open.

You can currently order from us as usual and have your vaping supplies delivered to your door via Parcel Force or Royal Mail.

Please be aware that deliveries may take slightly longer than usual, due to the untimely circumstances. 

We are taking extra precautionary measures to ensure the safety of our customers and staff.

These measures include:

  • Personal Protective Equipment (PPE) being worn by our warehouse staff when picking your order to ensure against the spread of germs and bacteria
  • In order to protect our workers and comply with the social distancing directives, we have a reduced staff working in our offices and warehouse
  • All packages are disinfected before they leave the building to protect both you and the people delivering your parcel

Keeping you updated

Make My Vape is dedicated to protecting you and our staff.

Our first priority is to ensure we comply with the safety directives issued by the government during this time.

As government policy changes, we will update our practices and notify you of any changes to the way we are operating.

Obviously, we aim to continue supplying you with your e-liquids in a safe and responsible manner.

If you have any queries, please email us at support@makemyvape.co.uk.

Due to these unusual circumstances, our responses to your query may not be as swift as usual but we will endeavour to respond to all of your messages and resolve your questions as quickly as possible.

Please stay safe and healthy,

The Make My Vape team.