Make My Vape Reviews

7,166  Excellent
TrustScore 4.5 out of 5

4.6

In the Electronic cigarette store category

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Reviews4.6

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Rated 5 out of 5 stars

Very happy with this company

Very happy with this company! Their prices are fair, quality is top notch and order arrived surprisingly fast! The nic salicylate is superb, first time trying this over the traditional benzoate and I much prefer it, so much smoother but provides a decent hit. Thanks so much guys I'll be back soon!

Date of experience: 04 April 2024


Rated 5 out of 5 stars

Great site

Great site lots of choice I hope the government doesn't destroy companies like this

Date of experience: 05 March 2024


Rated 5 out of 5 stars

Fabulous Company

I have been using make my vape for a few years now and their service has never changed always find what I want and the order only takes a couple of days to get to me. I wouldn't even think of using any other company

Date of experience: 26 February 2024


Rated 1 out of 5 stars

Order was confirmed as dispatched but actually out of stock…

Order was confirmed as dispatched but without a tracking number so my enquiry revealed the order had not been dispatched as item showing as in stock on website I had ordered was actually out of stock! Very upset with the lack of clarity as in the end instead of a 2/3 day delivery it was actually a week long till I received. Not good

Date of experience: 02 February 2024

Reply from Make My Vape

Hello,

Thank you for your review.

I have looked into this and I can see that your order was due to be shipped on February 5th, we were sadly out of stock of one item so we contacted you to let you know on the same day.

We then upgraded your order to a next-day service and shipped your order on February 7th, delivered to you on February 8th.

Your order arrived to you within 3 working days.

We completely understand the frustration with your out-of-stock item, we rarely have any issues with our stock levels and I can assure you we do not purposely advertise unavailable items.

I can see we have already been in contact with you but if you feel we can do anything else please do not hesitate to get in touch.

Kind regards,
MMV


Rated 5 out of 5 stars

Great service

I’ve been making my own vape liquid since using make my vape. Easy to use site, orders received quickly.

Date of experience: 25 February 2024


Rated 5 out of 5 stars

Amazing as always

As always. Every time I order or deal with Make my Vape they blow my socks off. I would like to say thank you tmfor the continued excellence for customer service and high quality products.

Date of experience: 20 January 2024


Rated 5 out of 5 stars

Great company to buy from

Great company to buy from, only had one wrong item delivered in several years which was quickly rectified. Would highly recommend 👌

Date of experience: 27 January 2024


Rated 5 out of 5 stars

Quality products

I've been using Make my Vape for several years and I have never had any issues.
You can always guarantee the product is high quality.
Excellent choice of flavours and accessories.
User friendly site.
I would definitely recommend to anyone.

Date of experience: 02 December 2023


Rated 5 out of 5 stars

I have used MMV for over 6 years now…

I have used MMV for over 6 years now and find it very straightforward ordering the goods I require. They arrive swiftly and are in my opinion great quality. I love the vanilla type flavours but have tried various recipes of vastly contrasting flavours over the years. Now that the large nicotine bottles with higher concentration are back it’s a one stop shop for vaping.

Date of experience: 06 July 2023

Reply from Make My Vape

Thank you :)


Rated 1 out of 5 stars

On the 1st time of ordering a pipe and…

On the 1st time of ordering a pipe and coils, which should as in stock on the website, it turned out not to be in stock. I then ordered another pipe, with coil, and was contacted to tell me the second order was also out of stock and I asked to be sent an alternative, which looked great, but then fell apart (both magnetic tanks) I then ordered a different style pipe which also should as in stock and without any contact by phone or email, was refunded, leaving me waiting for it to be sent.
Very unhappy about this.
Regards,
John

Date of experience: 27 September 2023

Reply from Make My Vape

Hi John,

We are sorry to hear about your experience with us. Our stock management system sometimes displays out of stock items as available to purchase. After your first order, we deactivated the product page to prevent further purchases of the out of stock item. However, somehow the page remained accessible and you were able to place two more orders of the same item. We tried to contact you to inform you about the issue and offered a replacement item which was promptly refunded when you requested. We apologize for any inconvenience this may have caused and we appreciate your understanding.

Kindest regards

Make My Vape


Rated 5 out of 5 stars

Great range of vaping products!

Great range of vaping products!
Easy straightforward ordering process. Arrived well packaged. Products always top quality. My partner and I have shopped here for many years so have little hesitation to recommend them to other vapers! You'll never be disappointed!

Date of experience: 09 August 2023


Rated 5 out of 5 stars

Always good selections and decent…

Always good selections and decent price. Delivery is fast. The only issue I've ever had was once, a bottle had leaked a few ml inside the box. It had been wrapped with tape to try and prevent it but it still leaked a bit. No big deal.

Date of experience: 18 January 2024