Make My Vape Reviews

7,152  Excellent
TrustScore 4.5 out of 5

4.6

In the Electronic cigarette store category

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Reviews4.6

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Rated 1 out of 5 stars

Order was confirmed as dispatched but actually out of stock…

Order was confirmed as dispatched but without a tracking number so my enquiry revealed the order had not been dispatched as item showing as in stock on website I had ordered was actually out of stock! Very upset with the lack of clarity as in the end instead of a 2/3 day delivery it was actually a week long till I received. Not good

Date of experience: 02 February 2024

Reply from Make My Vape

Hello,

Thank you for your review.

I have looked into this and I can see that your order was due to be shipped on February 5th, we were sadly out of stock of one item so we contacted you to let you know on the same day.

We then upgraded your order to a next-day service and shipped your order on February 7th, delivered to you on February 8th.

Your order arrived to you within 3 working days.

We completely understand the frustration with your out-of-stock item, we rarely have any issues with our stock levels and I can assure you we do not purposely advertise unavailable items.

I can see we have already been in contact with you but if you feel we can do anything else please do not hesitate to get in touch.

Kind regards,
MMV


Rated 5 out of 5 stars

Great company to buy from

Great company to buy from, only had one wrong item delivered in several years which was quickly rectified. Would highly recommend 👌

Date of experience: 27 January 2024


Rated 5 out of 5 stars

Amazing as always

As always. Every time I order or deal with Make my Vape they blow my socks off. I would like to say thank you tmfor the continued excellence for customer service and high quality products.

Date of experience: 20 January 2024


Rated 3 out of 5 stars

Service is usually very good

Service is usually very good, but on this occasion missed an item off my order

Date of experience: 04 February 2024

Reply from Make My Vape

Hello,

I am so sorry to hear an item was missing from your order. I can assure you I have addressed this with the relevant management and it should not happen again.

I can see that we have been in touch with you and a refund has been issued for the missing item.

If you feel we could do anything else, please do let us know.

Kind regards
MMV


Rated 5 out of 5 stars

Always good selections and decent…

Always good selections and decent price. Delivery is fast. The only issue I've ever had was once, a bottle had leaked a few ml inside the box. It had been wrapped with tape to try and prevent it but it still leaked a bit. No big deal.

Date of experience: 18 January 2024


Rated 5 out of 5 stars

Quality products

I've been using Make my Vape for several years and I have never had any issues.
You can always guarantee the product is high quality.
Excellent choice of flavours and accessories.
User friendly site.
I would definitely recommend to anyone.

Date of experience: 02 December 2023


Rated 5 out of 5 stars

I have used make my vape for a number…

I have used make my vape for a number of years and i have never had any problems whatsoever with orders or delivery excellent customer service i would not use anyone else for my vaping ingredients top notch suppliers

Date of experience: 29 January 2024


Rated 5 out of 5 stars

I have used MMV for over 6 years now…

I have used MMV for over 6 years now and find it very straightforward ordering the goods I require. They arrive swiftly and are in my opinion great quality. I love the vanilla type flavours but have tried various recipes of vastly contrasting flavours over the years. Now that the large nicotine bottles with higher concentration are back it’s a one stop shop for vaping.

Date of experience: 06 July 2023

Reply from Make My Vape

Thank you :)


Rated 1 out of 5 stars

Make your self a favor and keep away. Scam website

I made an order for the second time, the first time they've sent me concentrates that expire in a month of period! sent an email, and they replaced them.
Last month, I made an order (unfortunatly, I didn't learn my lesson) for one of the items, and according to what I paid, it was a 50-ml bottle of tobacco concentrate. I decided to replace it with 10 pineapples!
This is, by far, the worst place to make a purchase. Finally, I learned my lesson and decided not to buy from such scam websites.
Note: I sent an email with no reply since last week, what so ever!

Date of experience: 27 November 2023

Reply from Make My Vape

Hello,

Thank you for your review.

I have looked into this and see a response was sent to you on December 2nd at 9:15 am. Please check your spam/junk folder as it may have gone in there.

I have just rang and left a message for you.

I look forward to hearing back from you so that we can resolve this.

Kind regards
MMV


Rated 5 out of 5 stars

Great range of vaping products!

Great range of vaping products!
Easy straightforward ordering process. Arrived well packaged. Products always top quality. My partner and I have shopped here for many years so have little hesitation to recommend them to other vapers! You'll never be disappointed!

Date of experience: 09 August 2023


Rated 5 out of 5 stars

Excellent service

Excellent service, the juices are the best out there. Quick delivery, and a good rewards scheme. Been using Make my vape for a while with no problems easy to use website, if you register you can view all your previous orders.

Date of experience: 03 October 2023